The product is a software programme that will need to be installed. Once someone has bought the product they will then be sent a USB which will allow them to unlock the software programme to use.
Tokens come included and extra tokens can be bought through the website. Tokens then deplete after every use.
However, if you have any issues contact us by completing the form on this page. or emailing us directly using the email address below.
Any refund queries will require you to upload a picture or video file clearly showing the fault of the product and we will give you a response as soon as possible.